Videos

INTERNATIONAL SOS AT A GLANCE
Discover how our integrated health and security services enable us to protect our clients and their employees.

BY THE NUMBERS
By the Numbers is a new video that shows International SOS capabilities and statistics in an illustrated format. Find out some of the amazing facts about our organisation.

INTERNATIONAL SOS TELEHEALTH SOLUTIONS
The value of TeleHealth as delivered by International SOS. Peace of mind, specialist opinion, global network and information and advice at your fingertips.

SECURITY CAPABILITIES
“When a client calls us for advice and information they will be speaking to somebody who knows intimately the destination that they are travelling to – and can provide first hand, up-to-date information based on practical experience of actually having been in that location themselves.” See how International SOS deliver personalised, meaningful security advice and assistance. 

SINGAPORE HIGH FLYERS: ARNAUD VAISSIÉ
Arnaud Vaissié, Co-founder, Chairman and Chief Executive Officer, shares International SOS’ growth story on High Flyers.

ISTANBUL ATATURK AIRPORT ATTACK, TRACKER 
In a crisis, knowing where your people are and ensuring their safety is critical. In this video, see how Tracker can help you protect and care for your people.

INTERNATIONAL SOS ASSISTANCE APP
 Do your travellers know whether there are any incidents or threats awaiting them when they travel?  Do they know who to call if they were to need medical or security advice? What might happen if they travel unprepared?

INTERNATIONAL SOS 30 YEARS 
The International SOS Group has unveiled a refreshed brand to mark 30 years of helping clients across the world. The new brand will provide the business with a fresh, contemporary look for its next period of growth and innovation.

OUR LOGO EVOLUTION
The International SOS Group unveiled a refreshed brand to mark 30 years of helping clients around the world. 

SECURITY SUPPORT AT THOMSON REUTERS
Roraigh Ainslie, Security Director, Thomson Reuters explains how International SOS provides comprehensive security support.

KEEPING STUDENT SAFE OVERSEAS - BOCCONI UNIVERSITY
Mitigating travel risks for international students. Find out how International SOS helps Bocconi to keep their international students safe all around the world. 

OUR CLINIC VIDEO
In places where healthcare standards are still developing – or, in harsher more remote areas, handling medical cases can present a number of challenges for international employers. Learn the key benefits and solutions our global clinic infrastructure can offer. 

ASSIGNMENT IN RIO, JULIA'S STORY
Julia is offered an assignment in Brazil. Faced with unique health challenges, an International SOS doctor steps in to help avoid Julia cancelling her assignment. This is just the beginning.

TOM'S STORY
While on holiday in Turkey, Tom fell seriously ill. He did not receive the support he needed and his outlook looked grave. Find out how M&S and International SOS’ partnership helped Tom fight back from a life-threatening condition.

EVACUATION FROM MEXICO, BRAD'S STORY
 While on a trip to Mexico, an International SOS client fell and sustained injuries to his brain. Brad had to undergo emergency neurosurgery. This video shows how International SOS helped bring Brad back home so he was able to begin his recovery surrounded by his loved ones.

ROAD ACCIDENT IN INDONESIA, ALEXIS' STORY
Whilst on a study-abroad programme in Indonesia, Alexis was in a motorcycle accident. The initial diagnosis was that her injuries were so serious that she would never run again. Find out how International SOS’ cross-border expertise helped Alexis make a full recovery.

SABAH EARTHQUAKE
How we supported our affected clients and brought their people home safely.

PANAMA HEART ATTACK PATIENT EVACUATION VIDEO 
Diana received a call that her husband, Noel, had been rushed to the ICU after suffering a massive heart attack. Noel and his family were stationed in Panama. When Diana arrived at the hospital, it was quickly apparent that Noel was going to need to be transferred. The hospital did not have the equipment needed to save Noel’s life, as his kidneys and lungs had begun to fail. International SOS formulated a plan and coordinated a team of physicians to fly to Panama, obtain operating rights in the foreign hospital, and stabilized Noel. International SOS also coordinated his evacuation back to the United States via air ambulance. Noel underwent cardiac rehabilitation and is back to work, as well as family activities.

EVACUATION FROM HAITI NICOLE'S STORY 
Nicole Dionne was doing graduate school work in Haiti when the devastating 2010 earthquake struck. With embassies flattened and airports and roads restricted, she couldn’t get out on her own for several days until she called International SOS.

IRELAND EVACUATION 
While in Dublin for a nursing conference, a University of Pennsylvania nurse suffers a brain haemorrhage and is rushed to hospital. See how International SOS assist the patient until she is home again.

HELPING CLIENTS DURING 2011 SPRING UPRISINGS IN EGYPT
During the 2011 spring uprising which saw the overthrow of President Hosni Mumbarak'sregime, International SOS conducted over 1,200 evacuations of subscribers including students, business travellers, and international assignees working in Egypt.

EBOLA DID YOU KNOW?
Discover the key facts about Ebola and how you can stay safe

ASSISTANCE CENTRE: PRE TRAVEL ADVICE
Learn how International SOS helps prepare your people for travel and provide them with 24/7 access to world-class medical and security services via our global network of Assistance Centres.  One call puts them in touch with doctors, nurses, logistics co-ordinators and security teams.

ASSISTANCE CENTRE: IN-FLIGHT MEDICAL EMERGENCY SUPPORT 
Learn how MedAire, an International SOS company, offers support and assistance when a medical situation occurs during a flight. 

ASSISTANCE CENTRE: TELEHEALTH – PROVIDE INSTANT ACCESS TO QUALITY CARE
International SOS is the first company globally to receive ISO certification for TeleHealth services. Learn how we support your mobile workforce through the delivery of consistent, high-quality, remote medical assistance that meets rigorous health and security requirements. 

ASSISTANCE CENTRE: GET SPECIALIST MEDICAL ADVICE
International SOS’ global network of over 72,000 accredited providers in healthcare, aviation and security providers ensures we have "boots on the ground’ to support your mobile workforce, should they need it. Find out how your people can access to the best possible expertise for any question or emergency through our 24/7 Assistance Centres. 

ASSISTANCE CENTRE: HELP A VICTIM OF PETTY CRIME
Be it loss of passport, replenish of medication or victim of petty crime, our 27 Assistance Centres are on hand 24/7 to help your mobile workforce with the big and small emergencies that can take them by surprise. Our people speak 100 languages and can provide local expertise to your mobile workforce, in a language they are most comfortable speaking.

Assistance Centres involved: Beijing and Paris 

ASSISTANCE CENTRE: NATURAL DISASTER RESPONSE – NEPAL EARTHQUAKE
On 25 April 2015, a magnitude 7.9 earthquake struck Nepal, 50 miles north of Kathmandu. Find out how our 24/7 Assistance Centres supported our clients in the natural disaster.

Assistance Centres involved: Singapore and India

ASSISTANCE CENTRE: RESPOND TO AN EPIDEMIC – EBOLA
 From the very early stages of the Ebola outbreak, we were able to mobilise a full team of experts to support our clients. Learn how our various Assistance Centres work together to handle a large number of cases relating to Ebola, ranging from medical and security advice to emergency medical evacuation and mass evacuation of client personnel. 

ASSISTANCE CENTRE: CIVIL CONFLICT RESPONSE – YEMEN (MARCH – APRIL 2015)
Learn how International SOS supported our clients in a civil conflict.

ASSISTANCE CENTRE: IMMEDIATE RESPONSE TO A TERRORIST ATTACK – MALI
Throughout the day of the crisis, our crisis management teams in Paris and London provided essential advice to clients. Our unique operations network meant we were able to maintain contact with those affected and coordinate the response accordingly. 

ASSISTANCE CENTRE: PROVIDE LOCAL SUPPORT ON A GLOBAL SCALE
One call to a 24/7 Assistance Centre will put your mobile worker in touch with our doctors, nurses, logistics co-ordinators and security teams. Find out more.

ASSISTANCE CENTRE: PANDEMIC RESPONSE – MERS-COV
International SOS plays a leading role in providing specific advice and support for medical and security risks, no matter where our clients are. Our specialist teams work around the clock to keep them protected. This video shows how our Assistance Centres worked together to support our clients during the MERS-CoV outbreak.

ASSISTANCE CENTRE: EXTREME WEATHER RESPONSE – CYCLONE PAM
Cyclone Pam had a devastating impact on the Pacific Island nation of Vanuatu on 13 March 2015. Shortly after impact, we ascertained that our clients had close to 400 people in the immediate vicinity. Learn how we provided information and support to clients with people known to be in Vanuatu and surrounding island nations including Fiji, the Solomon Islands and Tuvalu.  

MEDICAL SUPPLY SERVICES
 Our medical supply services can be a real lifeline. Helping organisations keep their people healthy and safe and avoid delays to core business activities.

MEDAIRE 30 YEARS
MedAire has been assisting the passengers and crew around the world since 1985, whether in the air, on land, or at sea.