Production Support Overseas during the COVID-19 Outbreak

Overview

International SOS provided film production support to Lucy, who works for a US Media and Entertainment company, on how to best respond and manage COVID-19 in this rapidly evolving situation.

Service: Best Practices Implementation
Location: Taipei, Taiwan

Problem

Lucy was unsure whether her organisation should continue filming overseas as this may put her crews and travellers overseas at risk. 

Solution

We provided Lucy's organisation with key answers to frequently asked questions that they might have for their crisis management team and senior executives. We also provided executive portfolios which showed them the updates three times a week that allowed them to decide whether they should continue filming in this particular location. We also provided emotional support and telehealth services to employees virtually.

Impact

Her organisation were able to continue filming on many different sites and this information also allowed them to think about how well they need to adjust for the medium and long term future.