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Addressing emerging threats
COMBATTING 2021’s EMERGING RISKS
The risk level to the global workforce has reached its highest since 2016 according to the findings of the International SOS Risk Outlook 2021.
The outlook reveals findings from a survey of over 1,400 risk professionals across 99 countries, carried out by Ipsos MORI. It also brings together insights from the Workforce Resilience Council and extensive International SOS proprietary data.
International SOS top five Risk Outlook 2021 predictions:
- Ecopolitical turbulence will exacerbate tensions, civil unrest and crime
- Pandemic borne crisis management teams will redefine Duty of Care practices
- The growing infodemic will increase demand for trusted sources of health & security information and advice
- Mental health issues will be a primary productivity disruptor
- Singular focus on COVID-19 will create risk blind spots
HOW CAN INTERNATIONAL SOS HELP?
ECOPOLITICAL TURBULENCE WILL EXACERBATE TENSIONS, CIVIL UNREST AND CRIME
You need:
- Expert advisory on your planning, preparedness and response capabilities – these must be reviewed regularly against the evolving nature of the COVID-19 pandemic
- Faster decision-making capabilities, based on timely information tailored to the needs of your organisation
- The ability to evacuate and to deploy on-the-ground support teams to co-ordinate necessary emergency response
- Improved employee education and communication of emerging risks
Why International SOS?
- Our global footprint means we are on-the-ground wherever your people are – this allows us to collect accurate information that may not be available elsewhere. Furthermore, the same analysis team can also assist with direct support when necessary.
- Over 35 years of experience in supporting organisations plan for and respond to events all over the world through our integrated consulting services, alongside our 24/7 assistance platform
In action:
SECURITY CONSULTING SUPPORT TO A LARGE FEDERAL CORPORATION
Our client faced a lot of difficulty with managing security and supporting staff as they travelled to developing and remote regions. This led to problems amongst their workforce, which amplified the need to address security gaps.
SUPPORTING NGO STAFF TO LEAVE BEIRUT AFTER BORDERS CLOSED DURING COVID-19
A group of five NGO workers were unable to leave Beirut, Lebanon, because the government closed borders and cancelled commercial flights due to the COVID-19 pandemic.
Pandemic-borne crisis management teams will redefine Duty of Care practices
You need:
- Expert advice on the evolution of organisational roles and responsibilities for ensuring employee health and safety – including ‘local’ HR, general and site managers acting as first response in emergencies.
- Regular C-Suite reporting and advice on revised approaches based on emerging issues e.g. increase in absenteeism due to mental health issues.
- On-demand crisis playbooks maintained by leading world health and security experts, which you can access considering new or emerging risks e.g. a natural disaster compounded with COVID-19 risks.
- End-to-end travel risk management advisory to help define and implement policies, programmes and tools to inform, protect and assist mobile employees.
Why International SOS?
- Our experts have unrivalled experience in helping organisations put necessary Duty of Care practices in place to mitigate the impact of health and security threats.
- We regularly support C-Suite executives in their decision-making processes, specifically HR teams when confronted with new threats they are inexperienced in dealing with.
In action:
COVID-19 VACCINATION PLANNING FOR A LARGE MEDIA COmpany
Our client was concerned about their role in vaccination rollout: they have international assignees in several locations around the world and were concerned about local plans.
ENSURING OPERATIONAL RESILIENCE FOR A LARGE RETAIL COMPANY DURING COVID-19
The arrival of COVID-19 in the UK in early 2020 had a massive impact on one of Britain’s premium retail institutions. Their executive team was challenged with keeping their 300 food stores open during government restrictions.
The growing infodemic will increase demand for trusted sources of health & security information and advice
You need:
- A dedicated online resource for you and your people to access timely and accurate information to support business continuity.
- Advisors to help you improve your ability to monitor, interrogate and corroborate intelligence – and to quickly understand what this means for your organisation.
- COVID-19 testing, vaccines and digital health passports to unlock travel.
Why International SOS?
- Our advice is apolitical, independent and focused on the topics most relevant to organisations in their risk mitigation.
- All data and intelligence is governed by International SOS health and security experts with extensive experience in international outbreaks, including: COVID-19, Ebola, Zika virus, plague, SARS, bird flu, and the H1N1 2009 pandemic influenza.
In action:
aCCURATE, TIMELY INFORMATION TO AN OIL AND GAS MULTI-NATIONAL DURING COVID-19
Our client faced several challenges including how to accurately update their crisis management team and managers, as well as knowing the readiness of many smaller sites, without subject matter experts, in different locations.
RELIABLE COVID-19 ADVICE TO C-SUITE EXECUTIVES OF A GLOBAL AUTOMOTIVE COMPANY
Due to the growing infodemic associated with COVID-19, the C-Suite was seeking a trusted source of preventative advice and methods to follow in the locations they are operated in.
Mental health issues will be a primary productivity disruptor
You need:
- Advisory on holistic wellness strategies and programmes to address mental, emotional health and other non-communicable diseases across the organisation.
- Organisation and personal risk assessment tools and advice on to create a culture of optimal health, and to drive key aspects of your employee resilience programmes.
- Digital coaching, mentoring and education solutions to raise workforce awareness, and equip managers with tools for protect employees.
Why International SOS?
- Mental health support has been part of our portfolio of services for a long time, the criticality of which has been crystalised by the pandemic.
- Our holistic vision of health is embracing wellness and mental health as key components of the strategic risk management of organisations, we have been advising on and servicing so far.
- Access to a range of teleconsultation services and a dedicated network of mental healthcare providers able to swiftly address critical issues.
In action:
Proactive OUTREACH TO EMPLOYEES OF A SHIPPING COmpany DURING COVID-19
Our client was very concerned about the mental health and wellbeing of their workforce, particularly while in quarantine in a variety of overseas locations prior to travelling offshore or when on long rotation shifts offshore.
guidance on shorter quarantine periods for rotational workers
Our client was concerned about the length of quarantine periods for their rotational workers – both the impact to their mental health and the significant increase in costs due to hotel stays.
Singular focus on COVID-19 will create risk blind spots
You need:
- On-demand crisis playbooks and communication processes to keep decision makers abreast of emerging events and to maintain link and trust with employees.
- Scenario planning and response protocols, including testing and simulation.
- Insight-led health and security programmes to mitigate the common risk profile of individuals and enhance the resilience of employees.
Why International SOS?
- Our deep knowledge of the range of other risks organisations are exposed to, natural or man-made, and our reading of the prevision of the future ones, is an asset to adapt planning and response.
- Our workplace and occupational health expertise expand to new working environments and patterns, recognizing the new challenges they bring to employees.
- We understand that pre-existing risks have been exacerbated by the crisis (ergonomics, chronic diseases, cybersecurity, etc.) and that only a global approach to mitigate them is effective.
In action:
REDUCTION OF COVID-SECURE FACILITIES COSTS for a large technology company
Our client was very concerned with the significant costs associated with the maintenance of heating and ventilation facilities of their offices due to employee absenteeism as a result of the pandemic.
WELLBEING PROGRAMME SOLUTION FOR An OIL AND GAS company DURING COVID-19
Our client’s mission was to make a positive contribution to their people’s health and wellbeing. They wanted to promote a healthy lifestyle so that their people could reach the highest attainable standards of wellbeing and health.
